Department: Social

Position: Head of Community, Crypto/Web3

Location: UK, Remote

About Tech Alchemy

Tech Alchemy builds some of the most exciting startups in the world. In the past year we have built products featured by Apple, Amazon and BBC. We have helped raise over £75 million and exited twice. We’re a group of developers, designers and data scientists accelerating hand picked startups. Our services cover multiple parallels including concept design, branding, software development, business analysis, and funding.

We’re looking for a Head of Community, Crypto/Web3 to join our Social Team!

The Opportunity

As the Head of Community, you will be responsible for overseeing the development and execution of community moderation & growth strategies across a wide variety of crypto projects. Your primary focus will be on Telegram and Discord, two vibrant platforms that serve as crucial communication channels for our global user base. You will play a pivotal role in building & moderating engaged and passionate communities, fostering meaningful interactions, and driving the growth of our projects.

Your Mission

• Develop and implement comprehensive community growth strategies for multiple crypto projects, leveraging the power of Telegram and Discord platforms.
• Lead a team of Community Managers; providing guidance, mentorship, and support to ensure effective community management practices.
• Foster an active and positive community environment, nurturing discussions, addressing inquiries, and resolving conflicts.
• Drive engagement initiatives, including organising AMAs, contests, events, and partnerships to enhance the community experience.
• Monitor community sentiment, feedback, and trends, and provide actionable insights to relevant internal stakeholders.
• Collaborate closely with marketing, PR, and product teams to align community strategies with overall project objectives.
• Stay updated with industry best practices and emerging trends in community management and implement relevant strategies accordingly.

What will you bring to Tech Alchemy?

• Proven experience in community management & moderation within the crypto industry, with a focus on Telegram and Discord platforms.
• Strong understanding of cryptocurrency projects and the broader blockchain ecosystem.
• Demonstrated track record of successfully growing and engaging online communities.
• Exceptional communication and interpersonal skills, with the ability to connect with individuals from diverse backgrounds.
• Experience in managing and mentoring a team of community managers.
• Strategic mindset with the ability to think creatively and develop innovative community growth strategies.
• Excellent organisational and project management skills, with the ability to multitask and meet deadlines.
• Proficiency in data analysis, utilising community metrics to drive decision-making.
• Passion for the crypto industry and a strong belief in the transformative power of blockchain technology.

What will you get from us?

• Hybrid Remote: We trust you to get your work done wherever, whenever.
• 25 days + your birthday off: Take the time you need, when you need it.
• Company issued tech: You’ll receive a bunch of tech ahead of your first day.
• Comprehensive health benefits: Your well-being is a priority to us.
• Weekly lunch: Have a free lunch on us.
• Work/life Balance: Team members have the freedom and flexibility to organise their own work schedules with a high degree of autonomy in your role.