About Tech Alchemy

Tech Alchemy was founded in October of 2016. After successfully exiting from a previous start up, we identified a deficiency in the market related to early stage tech startups and the availability of a full service solution. This is where Tech Alchemy started, as a software development agency that not only does the development, but helps in strategy, design, development, fundraising, and any other verticals that a start up could require. We have now grown to an agency of 200+ designers, developers, and product specialists.

We are an award winning design and development company and one of the most trusted brands in blockchain, web and mobile technologies. At Tech Alchemy, we help technology focused startups formulate their ideas into real-world products to keep up with the latest trends in Blockchain, Metaverse and AR.

Industries we enhance with our technical expertise - Finance, NFTs, Gaming, Real Estate, E-Commerce, Food, Tokens, Health and Agriculture

Our products featured by - Apple, AWS, BBC, Forbes, Product Hunt, Red Dot & Yahoo Finance

We cover multiple parallels including UX design, branding, software development, blockchain development, business analysis and funding.

For more information visit our website and portfolio.

About the Job

Job Title: Pre Sales Engineer
Location: Pune

An IT Presales Engineer is a technical professional who plays a crucial role in the sales process of IT products and solutions. They work closely with sales teams, customers, and technical teams to understand customer requirements, design solutions, create proposals, and create ballpark estimates to demonstrate the technical aspects of products or services to potential clients. Their main goal is to help drive sales by effectively showcasing how the offered IT solutions can meet the customer's needs and solve their challenges. The job description for an IT Presales Engineer typically includes the following responsibilities and qualifications:

Must Haves:

• Customer Needs Assessment: Collaborate with sales teams and customers to understand their technical requirements and pain points, gathering information about their existing IT infrastructure, business goals, and challenges. And provide the ballpark estimate of the product development.
• Blockchain Experience: Must have 2+ years of experience in assessing blockchain projects
• Proposal Development: Collaborate with sales and marketing teams to create detailed and accurate proposals, including technical specifications, scope of work, pricing, and implementation timelines. Ensure that proposals align with customer needs and expectations.
• Technical Expertise: Maintain a deep understanding of the company's IT products, services, and technologies. Stay updated on industry trends, emerging technologies, and competitive offerings to provide informed recommendations to customers.
• Customization: Tailor solutions to fit specific customer needs, considering factors such as scalability, integration, security, and performance.
• Technical Support: Provide technical support during the sales cycle, addressing customer inquiries, troubleshooting technical issues, and offering solutions to potential challenges.
• Technical Expertise: Strong understanding of IT infrastructure, networking, software, and hardware technologies. Proficiency in various operating systems, databases, cloud services, and cybersecurity concepts.
• Communication Skills: Excellent verbal and written communication skills to effectively convey complex technical information to both technical and non-technical audiences.
• Problem-Solving: Ability to analyze customer needs, identify challenges, and propose effective solutions.
• Sales Acumen: A good grasp of sales processes and the ability to align technical solutions with business objectives to drive sales.
• Presentation Skills: Confident and engaging presentation skills for delivering technical demonstrations and proposals to clients.
• Team Player: Strong collaboration skills to work with various internal teams and customer stakeholders.
• Project Management: Basic project management skills to handle multiple customer engagements and prioritize tasks effectively.
• Education and Experience: A bachelor's degree in a relevant field (Computer Science, Information Technology, Engineering) and relevant experience in a technical pre-sales or solution architecture role.

  
  

Nice to Have:

• Solution Design: Design and architect IT solutions that address customer requirements, leveraging the company's products, services, and technologies. Create technical diagrams, documentation, and presentations that outline the proposed solutions.
• Product Demonstrations: Conduct product demonstrations and presentations for customers, showcasing the features, functionalities, and benefits of IT solutions. Address technical questions and concerns to build confidence in the proposed solutions.
• Proof of Concept (PoC): Collaborate with customers to develop and execute proof of concept projects to validate the feasibility and effectiveness of proposed solutions in real-world scenarios.
• Collaboration: Work closely with cross-functional teams, including sales, marketing, product management, and technical support, to ensure a cohesive customer experience throughout the sales process.

  
  

Responsibilities

• Sense of ownership & willingness to stretch the extra bit whenever needed
• Understand product strategy, market and customers
• Eager to learn & passion towards work, listen well and understand problems
• Make good decisions, discover practical solutions for hard problems

  
  

Why join us?

• Chance to work on cutting edge and innovative projects in tech industry
• Competitive salary with Mediclaim benefits (5 Lakhs coverage)
• Chance to work closely with Industry veterans including CTO & COO
• Growth of start up and stability of scaling organization in one place
• Excellent learning and development opportunities in Technical and Leadership areas
• Vibrant office space with positive and enthusiastic atmosphere
• Flexible working hours .